Account & Payments
How can I delete my High Heels club account?
We are complication-free, which means, we won't bother you with sign up, sign in and login stuff and you are more than welcome to come back whenever you want.
There's no membership contract for members. If you've paid membership fee for this month, it's not mandatory to pay the next month. Membership payment is only required if would like to have discounts on every event, freebies and all HHC benefits.
In case you wish to attend the event as a member for the next month,we will issue a new membership discount code, and you only have to pay for the event with your new discount code, wait for your email confirmation et voilà!
To attend as a guest you only have to select the event, pay an event fee and wait for your email confirmation.
Do I have to pay to attend High Heels Club events?
High Heels Club members are required to pay a £20 membership.
Guests a £7 event fee for every event they attend.
Why do I have to pay an event fee?
a) From past experiences we've realized based on past experience, that people who pay event fee tend to commit and show up to the events, more than people who don't pay event fee.
b) Event fees and memberships pay all the costs of running High Heels Club website and staff transportation and business expenses to take you to the best places in London. By the end of the day, what we provide is a service. When you look for the services of the travel agency, you seek their help to find the best places, for a cheap price, right? We work more or less the same way: we look for great places to take you out and in addition to that, we invite people from everywhere in London to join the fun.
What payment methods are available at High Heels Club?
All the payments need to be made through direct debit or PayPal. Our direct debit payment is easy and safe, and offers all the security for you to make your payment without freaking out.
We also offer bank transfer. But we advice you to only use this payment method, when we ask you to do so.
We offer the following payment methods:
Does the membership payment cover event expenses?
The membership payment gives you discounts at all HHC events, however, does not cover event expenses.
There are no membership refunds.
If for some reason you already paid for an event but you cannot attend, you must warn us 3 days prior to the commencement of the event to get your money back. We won't be issue any refunds past the 3 days period.
For Express Events (events advertised with a short notice period, i.e 24 hours), we will only issue a refund in case you contact us 3 hours before the event.